Shipping Policy – Shop.Sarantimes.in
At Shop.Sarantimes.in, we are committed to delivering your orders in a safe, timely, and reliable manner. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.
Order Processing Time
- All orders are processed within 1–3 business days after successful payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- In case of high order volume, processing may take slightly longer. We appreciate your patience in such situations.
Shipping Locations
Currently, Shop.Sarantimes.in ships across India.
We aim to reach as many locations as possible through our trusted courier partners.
Estimated Delivery Time
- Standard Delivery: 5–10 business days
- Delivery time may vary depending on:
- Customer’s location
- Courier partner
- Weather conditions or unforeseen delays
Please note that delivery timelines are estimates and not guaranteed.
Shipping Charges
- Shipping charges (if applicable) will be clearly displayed at checkout before payment.
- Some products or promotional offers may include free shipping, which will be mentioned on the product page or during checkout.
Order Tracking
Once your order is shipped:
- You will receive a tracking ID via email or SMS.
- You can track your shipment using the courier partner’s tracking link.
If you do not receive tracking details within the expected time, please contact our support team.
Delayed or Lost Shipments
While we strive to ensure timely delivery, delays may occur due to reasons beyond our control.
If your order is delayed or appears lost in transit, please contact us at:
We will coordinate with the courier partner and keep you updated.
Incorrect Address or Failed Delivery
- Please ensure that your shipping address and contact details are correct while placing the order.
- If a delivery fails due to incorrect or incomplete address provided by the customer, re-shipping charges may apply.
Damaged Packages
If you receive a package that appears damaged:
- Please do not accept it, or
- Take clear photos and contact us within 24 hours of delivery.
Our team will review the issue and assist you as per our return/refund policy.
Changes to Shipping Policy
Shop.Sarantimes.in reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
Disclaimer
Shipping timelines and delivery dates provided are approximate and may vary due to logistical or external factors. Shop.Sarantimes.in is not responsible for delays caused by courier services, natural events, or government restrictions.